This unique text fills a major gap in the emergency services literature by surveying the research on fire and rescue service management in the UK. An extensive evidence base focuses on organizational culture, leadership skills, standards, and accountability, emphasizing the services’ dual roles as first responders and guardians of public safety and prevention. The implications for international public health and safety programs are made clear as the services’ recent history illustrates the complex challenges typical of functioning within local and national political contexts. Chapters take on a broad range of management, leadership, service delivery, and staffing concerns, including: · Evolution and adaptation of fire and rescue services during periods of expansion and austerity. · Civil protection as a local and national priority. · Structural issues: assessments and improvements, collaborations with other services. · Emerging social concerns: diversity, gender equality, the aging worker population. · The concepts and consequences of heroes and heroism. · Future directions for governance, transparency, and accountability. Fire and Rescue Services complements the earlier volumes in the Leadership & Management of Emergency Services series with equal parts realism and vision. It should interest a wide audience of public policymakers, public managers, and emergency service personnel, as well as academics and researchers.
This volume provides fresh insights and management understanding of the changing role of the ambulance services against the backdrop of massive cuts in health budgets around the world and the changing context of pre-hospital care within the wider healthcare networks. The challenges of funding, training and cultural transformation are now felt globally. The need to learn and adapt from suitable models of ambulance service delivery have never been greater. The book offers critical insights into the theory and practice of strategic and operational management of ambulance services and the leadership needs for the service. One of the highlight of this volume is to bring together scholarship using experts- academics, practitioners and professionals in the field, to each of the chosen topics. The chapters are based in the practical experiences of the authors and are written in a way that is accessible and suitable for a range of audiences. We are confident that this book will cater to a wider audience to inform policy and practice, both in the UK and internationally. Paresh Wankhade is Professor of Leadership and Management at Edge Hill University, UK Kevin Mackway-Jones is the Medical Director at North West Ambulance Service NHS Trust, UK Endorsements “This unique and valuable publication, charts the history and development of the ambulance service in England over the last hundred years or so. The role of this key emergency service has always been important, and arguably never more so than today. The contributing authors have not only provided the reader with great insights into where the service has come from and the leadership challenges it has, and continues to face; it also gives examples of how the future could look as our journey of transformation continues.” Peter Bradley CBE, MBA (and author of Taking Healthcare to the Patient 2005), Chief Executive Officer. St John National Headquarters, New Zealand "With a year on year increase in demand for emergency ambulances and over 9 million calls annually, the UK Ambulance Service must change from its emergency care and transport focus model. With the increase in professionalism of paramedics and an uplift in assessment and clinical skills the modern paramedic is increasingly able to treat at home, direct patients with alternative care pathways and avoid transportation to overburdened Emergency Departments. Whilst there is some historical and cultural resistance to change there is a need for further development in clinical skills and a new perspective for the future Ambulance Service. This book brings together practitioners, managers, academics and provides a broad understanding of the major management issues in the UK Ambulance Service. It includes the history of the Ambulance Service, quality and risk management issues, commissioning, leadership, intra-operability and shape of the future ambulance service. The content will be of interest to students, practitioners and academics". Sir Keith Porter, Professor of Clinical Traumatology, University Hospitals Birmingham NHS Foundation Trust, United Kingdom
Innovation is embedded into daily routines, public service activities, and interactions with non-state actors, making it difficult to uncover excellent practices, but these chapters illustrate how innovative and entrepreneurial actors can be. Scholars have contributed ample evidence of flourishing innovation and enterprise in this important field.
This volume provides fresh insights and management understanding of the changing role of policing against the backdrop of massive cuts in public expenditure experienced and the changing landscape of policing. The challenges of funding, training, online-crimes and cultural transformation are now felt globally. The need to learn and adapt from suitable models of police service delivery have never been greater. The book offers critical insights into the theory and practice of strategic and operational management of police services and the related professional and policy aspects. One of the highlight of this volume is to bring together scholarship using experts- academics, practitioners and professionals in the field, to each of the chosen topics. The chapters are based in the practical experiences of the authors and are written in a way that is accessible and suitable for a range of audiences. We are confident that this book will cater to a wider audience to inform policy and practice, both in the UK and internationally. Sir Peter Fahy QPM, Chief Constable, Greater Manchester Police Policing across the world is facing an increasing complexity of demand and public expectation creating new challenges for leadership and management. The contributors to this work are among the leading thinkers in policing and present important new insights into both the past and the way forward. It will be welcomed by all those convinced that radical new approaches are required across the public services. Bill Skelly, Deputy Chief Constable, Devon and Cornwall Police, UK At times it feels that the focus on leadership in the police service is all about what went wrong; the negative influences of a tightly-knit culture; and the almost inevitable rise of the technocrat. It is refreshing to read a book that seeks new insights into the positive influences of police leadership and offers the prospect of a more emotionally aware and spiritually rich approach as to how those insights may be practically employed for the benefit of all in the police family and the communities we serve.
As the fire service evolves and becomes an increasingly diverse and dynamic industry, the need for competent leadership also grows. Fire Service Leadership: Theories and Practices incorporates a wide array of classic and contemporary leadership theories used throughout all occupational environments and translates these management principles so that they can be readily implemented by both fire chiefs and officers. Whether you are a current or aspiring fire service leader, you can turn to Fire Service Leadership: Theories and Practices for the managerial knowledge you need to competently lead your department.
Written by a team of experienced practitioners who have worked in HR in many organizational sectors, Leadership and Management Development offers students an ideal blend of critical and practice-based approaches. Drawing on their extensive backgrounds, the authors combine insights from the latest research with a multitude of cases and examples. A truly international range of cases--along with examples from both the not-for-profit and commercial sectors and from organizations of all sizes--provide a well-rounded demonstration of how management and leadership work across all areas. The cases are followed by reflective questions and problem-based scenarios that encourage academic, practical, and personal development and provide opportunities for assessment. Leadership and Management Development also includes separate chapters on two key issues--ethics and diversity--and a wide range of pedagogical features and academic references. The text is enhanced by a Companion Website containing resources for students (full audio podcasts featuring practitioners who expand on case studies from the book; sample exam questions with answers; a flashcard glossary; annotated web links arranged by topic; and further reading updates) and instructors (PowerPoint-based slides for each chapter; a teaching outline and answers to questions; and seminar activities).
Working as a fireman in London’s East End during the early 1970s was no easy ride. In the years before workplace health-and-safety legislation had started to exert its grip, Allan Grice had to cut his fire-and-rescue teeth without the advantages of a breathing apparatus for each member of his crew. Back then, the time-tested strategy was to ‘get in’ – to crawl below the intense heat and ‘eat’ the thick smoke – in order to locate a missing child or to halt a rapidly spreading inferno. In Call the Fire Brigade!, Grice recounts his most memorable experiences as a front-line member of the London Fire Brigade working the city’s East End, with its myriad commercial premises, brooding Thames-side warehouses, seedy tenements and colourful cosmopolitan community, ranging from prosperous manufacturers to down-and-out winos with their body-warming bonfires in derelict houses. Fires in factories, tenements and warehouses, and non-fire emergencies such as the Moorgate Tube disaster of 1975, are graphically described, while the elation of rescue, the sadness of being too late to save lives and the warm camaraderie of fire crews during some of the capital’s busiest peacetime years are vividly depicted.
In this new book, Bill Kramer examines the complexities of disaster planning and control, covering the concepts of disaster management, development of disaster and emergency operation plans, and much more. Through examples and case studies, the book is designed to allow the fire officer to study how the fire service has been involved with responding to various disasters and, by learning from the past and understanding the concepts presented, make a difference in the overall outcome of future events. Disaster Planning and Control will be an invaluable resource for anyone involved in disaster response--from the frontline worker to the highest elected official. This book is written to the FESHE model curriculum for the Disaster Planning and Recovery course.
The Fire Chief’s Handbook, 7th Edition continues Fire Engineering’s 82-year tradition of publishing the definitive resource for advanced fire service training. The text has been completely updated to meet the changing environment and added responsibilities of the fire service. Returning authors have rewritten their chapter to address today’s leadership and administrative concerns, while new authors are also introduced to offer new perspectives. This comprehensive guidebook is designed for firefighters, company officers, and chief officers of all ranks and department types who want the latest information on the fundamentals of leadership in the fire service, as well as managing the day-to-day operations of a fire department.