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Knowledge Management Systems

Information and Communication Technologies for Knowledge Management

Author: Ronald Maier

Publisher: Springer Science & Business Media

ISBN:

Category: Business & Economics

Page: 720

View: 178

Knowledge management promises concepts and instruments that help organizations support knowledge creation, sharing and application. This book offers a comprehensive account of the many facets, concepts and theories that have influenced knowledge management and integrates them into a framework consisting of strategy, organization, systems and economics guiding the design of successful initiatives. The third edition extends coverage of the two pillars of implementing knowledge management initiatives, organization and systems.

Knowledge Management

An Evolutionary View

Author: Irma Becerra-Fernandez

Publisher: Routledge

ISBN:

Category: Business & Economics

Page: 327

View: 413

This book serves as a complete introduction to the subject of Knowledge Management (KM), and incorporates technical as well as social aspects, concepts as well as practical examples, and traditional KM approaches as well as emerging topics. Knowledge Management: Systems and Processes enhances the conventional exposition of KM with an in-depth discussion of the technologies used to facilitate the management of knowledge in large and small organizations. This includes a complete description of the theory and applications of the various techniques and technologies currently in use to manage organizational knowledge. The discussion of technology is at a level appropriate for the typical business administration graduate student or corporate manager. Special features:* Includes case studies of actual implementations of KM systems, including details such as system architecture * Contains numerous vignettes describing practical applications of KM initiatives at leading firms and governmental organizations * Provides a balanced view of knowledge management, while incorporating benefits and controversial issues, and both technology and social aspects * Extremely current, making extensive use of latest developments in, and examples from, the field of KM * Written by two proficient and recognized researchers in the field of KM.

Knowledge Management

Processes and Technologies

Author: Herwig Rollett

Publisher: Springer Science & Business Media

ISBN:

Category: Business & Economics

Page: 229

View: 163

A compact guide to knowledge management, this book makes the subject accessible without oversimplifying it. Organizational issues like strategy and culture are discussed in the context of typical knowledge management processes. The focus is always on pointing out all the issues that need to be taken into account in order to make knowledge management a success. The book then goes on to explore the role of information technology as an enabler of knowledge management relating various technologies to the knowledge management processes, showing the reader what can, and what cannot, be achieved through technology. Throughout the book, references to lessons learned from past projects underline the arguments. Managers will find this book a valuable guide for implementing their own initiatives, while researchers and system designers will find plenty of ideas for future work.

Information Technology for Knowledge Management

Author: GIANCARLO PARESCHI

Publisher: Springer Science & Business Media

ISBN:

Category: Business & Economics

Page: 232

View: 611

The value of an organization is not just embodied in its tangible assets, but also in the availability of information to its employees. This book provides a survey of the use of knowledge management, and the specific research on how technologies such as computer supported cooperative work (CSCW), workflow, and groupware can help organizations leverage its knowledge base.

Handbook on Knowledge Management 2

Knowledge Directions

Author: Clyde Holsapple

Publisher: Springer Science & Business Media

ISBN:

Category: Business & Economics

Page: 738

View: 210

This second volume consists of the sections: technologies for knowledge management, outcomes of KM, knowledge management in action, and the KM horizon.

Knowledge Management Systems

Theory and Practice

Author: Stuart Barnes

Publisher: Cengage Learning EMEA

ISBN:

Category: Computers

Page: 252

View: 307

Knowledge management is becoming more and more important in a changing business climate, as organizations are faced with tremendous competitive pressures. Technological developments such as e-commerce have made company strategies and customer interfacing more visible, so this resource-based view of strategy has become a key issue in gaining differentiation in the eyes of the customer and maintaining competitive advantage. Knowledge management skills and processes are crucial to this, as they leverage a company's renewable, reusable and accumulating assets.This book provides an essential guide to the area of knowledge management, and specifically highlights new developments such as Knowledge Management Systems. Featuring insights and perspectives from contributors from the UK, Europe and the USA, this book presents cutting edge theory and evidence about the use of information technology for the management of organizational knowledge. The book is split into three sections: + Experiences in KMS Practice, featuring practical case studies taken from well-known companies and organizations+ Designing KMS Enterprise Architectures, explaining different structures for integrating and sharing knowledge within an organisation+ Implementing KM Solutions, which demonstrates the fundamental principles to implementing systems, and the hurdles that must be facedThis book covers a fast-growing topic in great depth, and will prove invaluable to students taking Knowledge Management courses on degrees in Business, Management or Information Systems. It is also a useful guide for practitioners contemplating new technological developments in the field

Knowledge Management & Information Technology

Goals/Problems, Practical Approaches, and Proposal Solution

Author: Georg Hüttenegger

Publisher: GRIN Verlag

ISBN:

Category:

Page: 151

View: 382

Doctoral Thesis / Dissertation from the year 2004 in the subject Computer Science - Commercial Information Technology, grade: A, Vienna University of Technology, 120 entries in the bibliography, language: English, abstract: This thesis examines the relationship of Knowledge Management (KM) and Information Technology (IT) using a holistic view. The first chapter presents definitions of knowledge and KM, discusses related fields to KM and knowledge types, argues what KM activities can be supported by IT, examines areas of IT related to KM, defines the focus of this thesis, and presents interesting artifacts. As areas that require flexibility, creativity, and learning are especially in need of KM, this thesis concentrates on them. The next chapter analyzes the goals of KM, problems to be addressed by KM-systems, goals and problems of a university, problems of (existing) KM-systems, and the requirements of a KM-system that supports a KM initiative that addresses the mentioned problems and does not suffer from the described problems. Following the identification of requirements for KM-systems, chapter 3 discusses important preconditions and foundations for KM and KM-systems. As a "complete'' KM-system can only be part of a "complete'' and holistic KM initiative, this examination presents indispensable issues for such KM initiatives and discusses the importance and relevance of them. The next chapter presents three existing solutions (CYMANTIX.NET / Oracle / Lotus/IBM). Finally, the chapter examines to what extent the three solutions address the requirements identified and what is missing. The main chapter of this thesis describes the proposed IT solution in the context of a holistic KM initiative. It starts with a discussion of principles such as participatory design, etc. that have to be adhered to when designing, implementing, and introducing the proposed KM-system. Then, the proposed KM-system is presented consisting of three major building blocks, namely the central

Information Technology as Knowledge Management Enabler in Product Development

An Empirical Evidence

Author: Elena Revilla Gutierrez

Publisher:

ISBN:

Category:

Page:

View: 529

Knowledge Management for the Information Professional

Author: American Society for Information Science

Publisher: Information Today, Inc.

ISBN:

Category: Business & Economics

Page: 598

View: 415

With contributions from 26 leading KM practitioners, academicians, and information professionals, editors Srikantaiah and Koenig bridge the gap between two distinct perspectives, equipping information professionals with the tools to make a broader and more effective contribution in developing KM systems and creating a knowledge management culture within their organizations.

Challenges of Information Technology Management in the 21st Century

2000 Information Resources Management Association International Conference, Anchorage, Alaska, USA, May 21-24, 2000

Author: Information Resources Management Association. International Conference

Publisher: IGI Global

ISBN:

Category: Business & Economics

Page: 1227

View: 332

As the 21st century begins, we are faced with opportunities and challenges of available technology as well as pressured to create strategic and tactical plans for future technology. Worldwide, IT professionals are sharing and trading concepts and ideas for effective IT management, and this co-operation is what leads to solid IT management practices. This volume is a collection of papers that present IT management perspectives from professionals around the world. The papers seek to offer new ideas, refine old ones, and pose interesting scenarios to help the reader develop company-sensitive management strategies.

Organizational Learning and Knowledge: Concepts, Methodologies, Tools and Applications

Concepts, Methodologies, Tools and Applications

Author: Management Association, Information Resources

Publisher: IGI Global

ISBN:

Category: Business & Economics

Page: 3164

View: 309

Organizational Learning and Knowledge: Concepts, Methodologies, Tools and Applications demonstrates exhaustively the many applications, issues, and techniques applied to the science of recording, categorizing, using and learning from the experiences and expertise acquired by the modern organization. A much needed collection, this multi-volume reference presents the theoretical foundations, research results, practical case studies, and future trends to both inform the decisions facing today's organizations and the establish fruitful organizational practices for the future. Practitioners, researchers, and academics involved in leading organizations of all types will find useful, grounded resources for navigating the ever-changing organizational landscape.

Information and Knowledge Management in the Digital Age

Concepts, Technologies and African Perspectives

Author: L. O. Aina

Publisher:

ISBN:

Category: Information technology

Page: 457

View: 355

Effective Knowledge Management Systems in Modern Society

Author: Jennex, Murray E.

Publisher: IGI Global

ISBN:

Category: Computers

Page: 391

View: 605

Within the past ten years, tremendous innovations have been brought forth in information technology and knowledge management. Some of the key technical innovations have included the introduction of social media, artificial intelligence, as well as improved network connectivity and capacity. Effective Knowledge Management Systems in Modern Society is a critical scholarly resource that presents an overview of how technical, social, and process changes are impacting the way knowledge systems are being designed. Featuring coverage on a broad range of topics such as knowledge engineering, cognitive ergonomics, and interorganizational knowledge, this book is geared toward consultants, practitioners, and researchers seeking current research on how new approaches in knowledge management impact information technology professionals.

Handbook on Knowledge Management 1

Knowledge Matters

Author: Clyde Holsapple

Publisher: Springer Science & Business Media

ISBN:

Category: Computers

Page: 700

View: 215

As the most comprehensive reference work dealing with knowledge management (KM), this work, consisting of 2 volumes, is essential for the library of every KM practitioner, researcher, and educator. Written by an international array of KM luminaries, its approx. 60 chapters approach knowledge management from a wide variety of perspectives ranging from classic foundations to cutting-edge thought, informative to provocative, theoretical to practical, historical to futuristic, human to technological, and operational to strategic. Novices and experts alike will refer to the authoritative and stimulating content again and again for years to come.

Strategic Knowledge Management in Multinational Organizations

Author: O'Sullivan, Kevin

Publisher: IGI Global

ISBN:

Category: Computers

Page: 428

View: 259

"This book presents a comprehensive set of investigations of a wide range of environmental factors, both internal and external, that contribute to the key challenge of complexity in KM. These factors include culture, technology, communications, infrastructure, and learning and leadership structures"--Provided by publisher.

Knowledge Management

Concepts, Methodologies, Tools, and Applications

Author: Murray E. Jennex

Publisher: IGI Global

ISBN:

Category: Business & Economics

Page: 3442

View: 713

Provides comprehensive, in-depth coverage of all issues related to knowledge management, including conceptual, methodological, technical, and managerial issues. Presents the opportunities, future challenges, and emerging trends related to this subject.

Knowledge Management for the Telecommunications Industry

Author: Thomas J. Housel

Publisher: Intl. Engineering Consortiu

ISBN:

Category: Business & Economics

Page: 212

View: 745

This report includes specific examples of how certain telecom industries use knowledge management to increase profitability: one telecom's new sales order process enabled a single service representative to perform the same functions as 12 technicians; how another company's call-center systems (after an extensive knowledge audit) yielded a 39.7 percent increase in capacity and a cost savings of $1,285,607; and how yet another competitor improved its return on process (ROP) and return on knowledge (ROK) by 87 percent after implementing an intranet system combined with an automated workflow application.

Knowledge Management and Virtual Organizations

Author: Yogesh Malhotra

Publisher: IGI Global

ISBN:

Category: Computers

Page: 390

View: 584

Annotation Twenty essays present current research on knowledge management as related to effective design of new organization forms. The first section of the book covers frameworks, models, analyses, case studies and research on the integration of knowledge management within virtual organizations, virtual teams and virtual communities of practice. Themes covered in this section include business model innovation; design of virtual organization forms; net-based models; techniques for enabling knowledge capture, sharing and transfer; and collaboration and competition at intra- and inter-organizational levels. The focus of the second half is on key success factors that are important for realizing virtual models of business transformation. Topics include the role of organizational control systems, the role of internal and external employees and customers in creation of organizational knowledge, and information quality issues. Annotation c. Book News, Inc., Portland, OR (booknews.com).

Social Capital and Information Technology

Author: Marleen Huysman

Publisher: MIT Press

ISBN:

Category: Computers

Page: 416

View: 650

A multidisciplinary examination of the interplay between social capital--the value derived from social ties--and information technology. The concept of social capital, or the value that can be derived from social ties created by goodwill, mutual support, shared language, common beliefs, and a sense of mutual obligation, has been applied to a number of fields, from sociology to management. It is only lately, however, that researchers in information technology and knowledge management have begun to explore the idea of social capital in relation to their fields. This collection of thirteen essays by computer scientists, sociologists, communication specialists, economists, and others presents a multidisciplinary look at this particular intersection of information technology and social science and the need to adopt a sociotechnical perspective.For the most part the contributors take a positive view of the interplay of social capital, knowledge sharing, and community building. Some essays look at specific instances, including the on-line and face-to-face relationships of a community of athletes, the building of social capital among Iranian NGOs, and the Internet-based communities created by the open-source movement, while others discuss more general ideas of civic and personal communities. The last four essays examine computer applications that augment social capital, including topic- and member-centered communications spaces such as the Expert Finder and the Loops system and virtual repositories of knowledge such as the Answer Garden and Pearls of Wisdom.

Social Media for Knowledge Management Applications in Modern Organizations

Author: Di Virgilio, Francesca

Publisher: IGI Global

ISBN:

Category: Computers

Page: 384

View: 812

In the digital age, numerous technological tools are available to enhance business processes. When used effectively, knowledge sharing and organizational success are significantly increased. Social Media for Knowledge Management Applications in Modern Organizations is a pivotal reference source for the latest research findings on the role of social media, information technology, and knowledge management in business today. Featuring extensive coverage on relevant areas such as digital business, resource management, and consumer behavior, this publication is an ideal resource for managers, corporate trainers, researchers, academics, and students interested in emerging perspectives on social media for knowledge management applications.

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