Making a Real Difference for Staff and Service Users
Author: Tony Morrison
Publisher: Pavilion Books
Category: Social workers
This third edition of the best-selling book brings essential, newly-developed material, while retaining core material covering fundamentals of good supervision, group supervision and the emotional impact of work.
Effective Staff Training in Social Care provides a theoretical framework for training and professional development, focusing on group learning in a social care context. It tackles the tensions and dilemmas of those engaged in training amidst a climate of change and a mixed economy of welfare and examines how these influence both the trainer and the learner. Strategies for transfering learning to the workplace and models of evaluation are analysed in depth. Effective Staff Training in Social Care enables the reader to reflect, analyse and develop their own training practice. This is essential reading for educators, trainers and managers working in social care settings.
Written by key figures in the field of social care training and administration this much-needed volume provides good practice guidance for front line managers. The contributions are based upon recent research into management practice.
Good Practice in Safeguarding Children considers how front-line professionals can keep the best interests of the child at the heart of their work when statutory guidance, the way agencies are integrated and the delivery of services are changing. Liz Hughes and Hilary Owen have drawn together contributors' experiences of working with safeguarding children on a broad range of issues, including neglect, trafficked children, parents with learning difficulties and child protection supervision. The contributors discuss current dilemmas in safeguarding children work and provide models of good practice, including case scenarios and exercises. This book explores how changes in the system offer an opportunity to enhance the quality of service provision, to achieve better outcomes for children and their families. This book is a must-read book for all front-line practitioners involved in safeguarding children, including social workers, child and adolescent mental health practitioners, police officers, healthcare professionals, probation workers and teachers. It is also suitable for undergraduate, post-graduate and post-qualifying students.
First published in 1976, Supervision in Social Work has become an essential text for social work educators and students, detailing the state of the field and the place, function, and challenges of supervision in social work practice. This fifth edition takes into account the sizable number of articles and books published on supervision since 2002. Changes in public health and social welfare policy have intensified concern about the social work supervision of licensed practitioners. Tax and spending limitations at all levels of government, combined with the unfolding effects of welfare reform and managed health care, have increasingly emphasized the need for the efficient and accountable administration of health and social services in the private and public sectors. This edition confronts issues raised by these developments, including budgetary allocation and staff management, the problems of worker burnout and safety, the changing demographics and growing diversity of the supervising workforce, evidence-based and licensure supervision, and performance appraisal.
Performance review has become a major topic in social work. As an all-embracing term, it encompasses broad concepts such as 'quality' and 'accountability' and the specific techniques for measuring and managing performance. This volume is divided into four parts to survey the subject in different areas and to examine its implications from the perspectives of the voluntary sector, management, professional practice, the client, and those implementing performance review. The importance of supervision and the need for proper consultation with carers when making policy decisions are also discussed, as well as such areas as quality assurance schemes and the proper implementation of complaints procedures. Also included is an analysis of performance review and quality in General Practice. The final Part provides a general overview of performance and quality review and examines how effective the Citizen's Charter and other quality assurance schemes are and what they mean when put into practice.
Preventing Professional Malpractice, Liability, and Disciplinary Action
Author: Frederic G. Reamer
Publisher: Columbia University Press
Category: Social Science
This new text is based on Frederic G. Reamer's key reference for practitioners, Social Work Malpractice and Liability: Strategies for Prevention. Rooted in his own experiences as an expert witness in court and licensing board cases, the volume introduces the concepts of negligence, malpractice, and liability before turning to the subject of risk management. Reflecting on recent legal cases and research, Reamer identifies a variety of problems in the social work field relating to privacy and confidentiality, improper treatment and delivery of services, impaired practitioners, supervision, consultations and referrals, fraud and deception, and termination of service. He also explores the unprecedented ethical challenges created by new digital technologies—such as online counseling, video counseling, and practitioners' use of social networks and social media—and describes current issues relating to HIPAA compliance and access to electronic health records (EHR) and health information exchanges (HIE).He concludes with practical suggestions for social workers named as defendants in lawsuits and respondents in licensing board complaints.
This student textbook matches the mandatory units and key skills of the GNVQ in Health and Social Care qualification, advanced level. This revised edition contains information on key areas. Chapters and sub-chapters match the headings in the AVCE specifications, to ensure students find their way easily through the book. Every chapter contains case studies about real organizations, so that students can see how the theory they are learning is used every day in the real world.